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20 Questions to Ask a Web Designer Before You Pay (and the Answers to Expect)

Business owner interviewing a web designer before paying

Before paying any web designer, ask about five things: ownership (who owns the domain, hosting and code), scope (exactly which pages and features are included), timeline (when it goes live and what you must provide), costs after launch (renewals, maintenance, changes), and results (SEO setup, speed and support). A good designer answers all of these clearly and in writing. Vague answers on ownership or yearly costs are the biggest warning signs.

We are EasyQuickWeb, a Hyderabad studio that has built more than 2,100 websites since 2011. Many of our clients come to us after a bad experience elsewhere. These are the questions we wish they had asked the first time, along with how we answer them ourselves.

Ownership

1. Who will own the domain name?

Good answer: “You. It is registered in your business’s name and you get the login.”

2. Who controls the hosting account?

Good answer: “You do, or we manage it with full access shared with you.”

3. If I leave, can I take the website with me?

Good answer: “Yes, files and database are yours.” A refusal is a red flag.

Scope

4. Exactly which pages are included?

Ask for a written list.

5. Who writes the content?

Many quotes assume you supply all text. Clarify whether copywriting is included.

6. Are images included, or do I need to provide them?

7. How many rounds of changes are included?

8. Will it work properly on mobile?

Good answer: “It is designed mobile-first and tested on real phones.”

Timeline

9. When will the site go live?

Get a date, and what it depends on. Our standard is 24 hours for static sites, 48 hours for business sites and three working days for e-commerce once content is ready.

10. What do you need from me, and by when?

Costs

11. What is the total cost, including taxes?

12. What do I pay every year after launch?

Domain, hosting, SSL, maintenance. Ask for the renewal amounts in writing.

13. What do small changes cost later?

14. Are there any plugin or licence fees?

Results

15. What SEO setup is included?

Good answer: titles, descriptions, headings, schema, sitemap, Google Search Console and Business Profile guidance.

16. How fast will the site load?

Look for answer-first content, schema markup and clean structure.

18. Can I see sites you built that are live now?

Ask for real, live examples, ideally in your industry.

Support

19. Who do I contact if the site goes down, and when are you available?

Our answer: our studio is open 24/7, by phone and WhatsApp.

20. Can I see reviews from your clients?

Check Google and other platforms yourself, not just testimonials on their website.

Answers that should worry you

If they say…The risk
“We’ll register the domain for you” (in their name)You may never get it back
“Renewal is just a small amount” (no figure)Surprise bills later
“Guaranteed #1 on Google”No one can guarantee that honestly
“We don’t share the admin login”You are locked in
No live examplesLittle real experience

Our answers, in writing

We answer all twenty in our written quote: domains in your name, clear pages and features, fixed delivery dates, public prices from ₹6,999, and full SEO setup as standard. See our portfolio for live examples. WhatsApp +91 8142 44 5122 any time; we are open 24/7.

Frequently asked questions

Should I pay the full amount upfront?

A part-advance with the balance on completion is common and reasonable. Agree the schedule in writing.

Is a freelancer or an agency better?

Either can work. What matters is clear answers to these questions, real examples and reliable support.

What is a fair price for a small business website in Hyderabad?

Basic business websites commonly start from around ₹6,999–₹15,000; e-commerce costs more. Compare what is included, not just the headline price.

What if my current designer will not give me access?

Request it in writing. If the domain is in your name, a new developer can usually help you regain control.

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